AI Help Chat for Your Customers
Let your customers get instant answers about your services, pricing, and process. Reduce support volume. Capture leads. Hand off seamlessly to your team when needed.
Why AI Help Chat?
Instant Answers
Customers get 24/7 responses about your services, pricing, and process without waiting for email.
Lead Capture
Qualify leads in real time. The chat guides them to the right package and surfaces objections early.
Reduce Tickets
Answer 60%+ of common questions automatically. Your team handles complex requests only.
Smart Handoff
When the chat can't answer, transfer the conversation to your email or support system with context.
Analytics
See what questions block sales, what's missing from your FAQ, and conversion rates per answer.
Secure & Compliant
Your content stays yours. No public model training. Privacy policy included.
Three Tiers. Pick Your Path.
From simple FAQ routing to AI-powered lead qualification. All include setup, training, and first month of hosting.
Tier 1: Essential Chat
Quick setup, human-powered responses
Includes:
- ✓ Custom chat widget
- ✓ Business hours + email handoff
- ✓ Pre-built FAQ templates
- ✓ Lead capture & qualification
- ✓ Email forwarding to your team
- ✓ Chat history & analytics
Perfect for small teams needing instant lead capture without complex AI. Great starting point before upgrading to full AI later.
Tier 2: AI Help Chat
RAG-powered, source-cited answers
Everything in Tier 1, plus:
- ✓ GPT-4o AI responses
- ✓ Your docs as knowledge base
- ✓ Source citations
- ✓ Confidence scoring
- ✓ Chat analytics dashboard
- ✓ 12 months hosting
Best for SaaS, agencies, and services with detailed pricing/process to explain.
Tier 3: Sales Agent
AI + lead qualification + CRM
Everything in Tier 2, plus:
- ✓ Lead qualification flow
- ✓ Budget/timeline detection
- ✓ CRM/Slack integration
- ✓ Conversion funnels
- ✓ Objection mapping
- ✓ 24mo hosting
Best for high-volume leads or complex packages (Scout/Bear/Grizzly routing).
How It Works
Discovery Call
We learn about your services, pricing, FAQs, and what your customers ask most.
Knowledge Ingestion
We crawl your site, extract key content, and build the AI knowledge base.
Setup & Training
We configure the chat, set response rules, and test edge cases.
Go Live
Widget deploys to your site. Your customers start getting instant answers.
Monitor & Tune
We review analytics monthly and improve accuracy, handoff rules, and FAQs.
What It's NOT
- ❌ Not a chatbot builder (no visual UI editor)—we build and maintain it for you
- ❌ Not live support (no real-time agent takeover)—handoff is email/ticket based
- ❌ Not for training models—your content stays private
- ❌ Not a replacement for sales team—it qualifies and routes leads to you
- ❌ Not unlimited—most plans cover 500–5,000 messages/month; excess overage is +$0.10/message
Frequently Asked
Can I see it in action first?
Yes—this site uses the Tier 2 AI Help Chat. Click the button in the bottom-right corner to test it and ask about our packages.
How long does setup take?
Tier 1: 3–5 business days. Tier 2: 1–2 weeks (includes knowledge ingestion). Tier 3: 2–3 weeks (includes CRM integration).
Can you integrate with our CRM / Slack / Zapier?
Tier 2: Email/manual transfer. Tier 3: Yes—native integrations with HubSpot, Salesforce, Slack, and Zapier.
What if the AI gives a wrong answer?
We monitor confidence scores and automatically handoff low-confidence questions to your email. Plus, monthly analytics show us what needs correction.
How much does it cost after the first month?
Tier 1: $200/mo. Tier 2: $400/mo (includes 500–2k messages). Tier 3: $800/mo (includes 2k–5k messages). Overages are +$0.10/msg.
Do you own the content?
No—you own all content, transcripts, and analytics. We only host and maintain the system.
Ready to Reduce Support Load?
Pick a tier above, or email us with your current support volume and we'll recommend the right fit.