Frequently Asked Questions
Common questions about custom software development, pricing, timelines, and support.
How much does custom software cost?
Quick fixes & add-ons: $300 / $650 / $1,200 USD packages (most scoped items land under $1,800). Small projects: $1,800–$5,000 USD (landing pages, small apps). Full projects: $5,000–$25,000+ USD (custom applications). All include fixed pricing with no surprise bills.
How long does a project take?
Quick fixes: 1-2 days. Small features: 2-5 days. Landing pages: 5-7 days. Full apps/bots: 2-4 weeks. We set realistic timelines based on scope.
Do you work on existing codebases?
Yes. We can add features, fix bugs, refactor, or improve performance on existing projects. We charge by the work, not the codebase.
What if I don't have a detailed spec?
That's normal. We help you scope the project during an initial call, then provide a fixed estimate based on what we learn. No surprise bills.
Do you offer support after launch?
Yes. All builds include a 14-day defect warranty for scope-aligned issues. For ongoing changes, upgrades, or maintenance, we offer prepaid support blocks: 2 hours ($250), 5 hours ($600), 10 hours ($1,100). Pay once, schedule within 30 days, expires in 90 days.
Can you integrate with [tool/API]?
Probably. If it has an API or webhook, we can integrate it. Examples: Stripe, Shopify, Slack, Discord, Salesforce, custom systems. Let's discuss your specific needs.
What tech stack do you use?
Mainly Next.js + TypeScript for web apps. Discord.js for bots. Node.js for automation. PostgreSQL or MongoDB for databases. Vercel or Railway for hosting. We pick the right tool for the job.
Do you build mobile apps?
We build web apps that work on mobile (responsive design). For native iOS/Android apps, we can discuss alternatives or point you to specialists.
What if something breaks after launch?
All builds come with a 14-day defect warranty for scope-aligned issues in our code. After that, prepaid support blocks cover ongoing maintenance and fixes (2hr/$250, 5hr/$600, 10hr/$1,100).
Can you help with deployment?
Yes. We handle deployment, CI/CD setup, and provide runbooks so your team can deploy updates independently. You own the code and the infrastructure.
How do I know if you're the right fit?
We're a good fit if you: want fixed pricing, value clean/maintainable code, need reliability over "fast and cheap," and prefer working with someone who communicates clearly.
What happens if the project scope changes?
We discuss scope creep upfront and define clear boundaries. If priorities change, we adjust the plan and timeline. You approve before we proceed.
Do you sign NDAs?
Yes. We can sign a mutual NDA before discussing project details. Standard turnaround is 1-2 business days for review.
Who owns the accounts (Vercel, Stripe, domains)?
You own all accounts. We help set them up in your name or transfer them to you at project completion. Service Terms ensure full account ownership transfer upon final payment.
What do you need from me to start?
Depends on the project. Typical requirements: access to existing repos/accounts (if applicable), design assets or brand guidelines, API credentials for integrations, and deposit payment. We'll provide a detailed access checklist during onboarding.
Do you offer ongoing support after the 14-day warranty?
Yes, through prepaid support blocks (2hr/$250, 5hr/$600, 10hr/$1,100) or a custom retainer if you need regular maintenance. Blocks are pay-once, schedule within 30 days, expire in 90 days.
Do you do design, or do I need a designer?
We focus on development. If you have designs (Figma, mockups, brand guidelines), we'll build them pixel-perfect. If you don't have design, we can: (1) recommend designers we've worked with, (2) use proven web design patterns for your project type, or (3) scope it as a separate design phase. Let's discuss what makes sense for your budget.
How many revisions do I get?
Revisions are included within scope. We define the scope at the start, and changes after approval fall into: (1) minor fixes (free), (2) scope revisions (discussed + quoted), or (3) out-of-scope work (separate project). If priorities shift mid-project, we talk first—no surprises.
Can you work with my existing hosting / domain?
Yes. We work with any hosting provider—Vercel, Railway, AWS, your own servers, etc. You own your domain and accounts. We'll handle migrations, DNS changes, and deployment setup so your team can manage it going forward.
What do you need from me in week 1?
Typically: (1) Access to existing repos/accounts if applicable, (2) API keys or credentials for integrations, (3) Brand assets (logo, color palette, design files), (4) Detailed feature list or user flows, (5) Feedback on initial direction/designs. We'll send a detailed onboarding checklist before we kick off.
What happens if we pause the project?
You can pause anytime. We'll save our progress and your code remains in version control. When you're ready to resume, we pick up where we left off (no restart penalties). For time-sensitive deadlines, let us know during onboarding so we can plan around your availability.
Still have questions?
Reach out directly—we're happy to discuss your project, answer specifics, and provide a custom quote.
Get in touch