Accessibility Statement

Effective date: December 24, 2025

Tristan Salisbury (operating as BearPack Online Services, “BearPack”) is committed to providing an accessible website experience for all visitors, including people with disabilities.


1) Accessibility standards

We aim to meet WCAG 2.1 Level AA standards where practical for our Site and public-facing content. This includes features such as:

2) Feedback and contact

If you experience difficulty accessing content or features on the Site, or if you have accessibility concerns, please contact us:

Please provide details about the accessibility issue, including which page or feature is affected and what assistive technology or browser you are using.

3) Response timeline

We aim to acknowledge accessibility feedback within 3 business days and will work to address or find a workaround within 10 business days where practical.

4) Known limitations

We are actively working to improve accessibility. Currently known limitations may include:

5) Ongoing improvement

Accessibility is an ongoing process. We periodically review and improve Site accessibility as part of regular maintenance and updates. We test with assistive technologies and seek user feedback to guide improvements.